Referral Partner Program

Referral Partner terms

The partner program stays simple, but it is more structured than the client referral program because approvals and payouts are involved.

Eligibility

This program is for businesses and professionals referring new Quebec projects to Opticable.

Approval

Every partner request is validated before the partner account is created.

Client offer

This program does not promise an automatic discount to the referred client.

Minimum subtotal

The eligible pre-tax project subtotal must be at least CAD 5,000 before a partner payout can be earned.

Partner payout

Completed and paid projects earn a fixed payout based on project size: CAD 150 from 5,000 to 9,999.99, CAD 400 from 10,000 to 24,999.99, CAD 750 from 25,000 to 49,999.99, and CAD 1,250 at 50,000 and up.

When payout is earned

Payout is earned only after the referred project is completed and fully paid.

Exclusions

Self-referrals, same-company abuse, existing requests already open with Opticable, taxes, recurring services, support calls, already-signed work, and already-discounted scopes are excluded.

Commission settlement

Commissions are not withdrawn automatically from the portal. The partner must contact Opticable to request settlement, then Opticable confirms the transfer and updates the portal.

Eligible subtotal

Commissions are calculated only on the eligible pre-tax subtotal approved by Opticable. Taxes, permits, shipping, financing fees, emergency calls, recurring services, support, maintenance, warranty work, already-discounted work, and pass-through items may be excluded.

Code on first contact

The partner code must be provided during the first quote request or first sales conversation. A code cannot be applied retroactively to a request already known, already open, already quoted, already signed, or already in progress.

One code per project

Only one referral, partner, or member credit code may be applied to the same project unless Opticable approves otherwise in writing.

Independent status

The partner remains independent. The partner is not an employee, agent, mandatary, broker, legal representative, or legal partner of Opticable.

No authority to bind Opticable

The partner cannot promise pricing, discounts, timelines, availability, warranties, technical specifications, or contract terms on behalf of Opticable.

Compliance and conflicts of interest

The partner must confirm they are allowed to receive referral compensation and must disclose any employer restriction, procurement rule, condominium or management rule, public-sector situation, or conflict of interest that could prohibit or limit payment.

Invoices, taxes, and payment details

The partner is responsible for its own taxes, declarations, invoices, and business obligations. Opticable may require legal name, business name, address, tax numbers, invoice, receipt, or payment confirmation before issuing settlement.

Tenders and controlled files

Public tenders, formal procurement processes, government files, and controlled bidding situations are excluded unless compensation is clearly allowed, disclosed, and approved.

Signed agreement

Opticable may require an electronically signed partner agreement before account activation, code use, or commission payment.

Completed and paid definition

A project is considered completed and paid only when the work is substantially completed, the invoice is issued, the invoice is fully paid, and there is no open balance, dispute, refund, cancellation, chargeback, or holdback.

Hold period

Opticable may apply a hold period of up to 30 days after full payment before settling a commission, to protect the program against refunds, disputes, cancellations, or project adjustments.

Confidentiality and portal

The portal may show statuses, subtotals, codes, and commission amounts linked to the partner, but Opticable does not need to disclose complete private client or project details for the referred file.

Abuse protection

Opticable may refuse, pause, reverse, or void a commission in cases of duplication, false information, self-referrals, same-company abuse, conflicts of interest, misleading solicitation, spam, unauthorized brand use, or attempts to manipulate the program.

Final decision

Opticable has final discretion to determine eligibility, eligible subtotal, exclusions, duplicate leads, commission amounts, and whether the program rules were respected.

Program changes

Opticable may modify, pause, or end the program at any time. Commissions earned in good faith remain eligible under the applicable rules, but may still be refused or reversed for error, non-payment, refund, fraud, or abuse.

Governing law

The program is governed by the applicable laws of Quebec and Canada.

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